Tredegar-based Penn Pharmaceutical Services Ltd is one of the UK’s leading providers of fully integrated pharmaceutical outsourcing services. Its consistent success and high standards have led to it being chosen as a ‘host’ company for the new Inside Welsh Industry (IWI) programme. Managed by the Wales Quality Centre (WQC) the respected IWI scheme aims to help smaller companies learn from some of Wales’ flagship enterprises. Through a series of fact-finding visits and follow-up discussion groups, business owners and senior managers will view best practice in action at the ‘role-model’ businesses. Penn, which has been based in Tredegar for 20 years and employs over 200people, provides flexible pharmaceutical solutions that enable its customers to get their new products to market. It does this through various development services such as product development, formulation and analytical development, clinical trial supply and custom manufacturing.. Its clients include many of the world’s leading pharmaceutical companies, several new bio-technology and healthcare start-up companies. Penn has seen core sales increase from £4.5M to £15.3M over the past six years and has created over 80 new jobs during this period. The company has achieved many awards including The Queens’ Award for Enterprise 2003; Investors In People and was featured in the Sunday Times Tech Track Listing among other accolades. Craig Rennie, Chief Executive, Penn, said: "We are delighted to be working with the Wales Quality Centre and to have the opportunity to help other companies learn from our experiences and business formula. Inside Welsh Industry is a great idea and I would urge all firms to become involved and seize the benefits on offer." The new three-year IWI scheme builds on a programme which has already helped more than 200 firms from all over Wales raise their performance and boost revenues. WQC Chairman, Vincent Kane explained: "To remain competitive in the global economy it is vital companies continuously improve and learn from best practice already at work in Welsh industry. Through sharing expertise firms can generate millions of pounds, boost Wales’ economy and develop a strong competitive edge. Penn is an example of a quality Welsh business and we’re delighted to have their support." Penn will host a visit on October 23rd focusing on Managing Growth & Change and Environmental Accreditation. Case studies will highlight Penn’s strategic decision to develop its people, knowledge-base and processes to maintain client focus and support the overall business goals that ensured the continued success of the company. Eleven other IWI visits will run from September to November hosted by companies such as British Airways, Ford and Axiom Manufacturing on topics as diverse as People & Development, Policy & Processes and Environment Strategy. Courses are financed by the Welsh Assembly. Businesses wanting to be IWI hosts or attend visits can contact the Wales Quality Centre on 01443 841192 or visit the website www.insidewelshindustry.org.uk